Recall Summary

Name of product: RELiON InSight Series® 48V 30Ah

Hazard: In certain and rare circumstances the battery can overheat, leading to a potential thermal event and a risk of fire.

Remedy: Repair

Consumers should immediately stop using the RELiON InSight Series® 48V battery if it is included within the recalled serial numbers and contact RELiON Battery to coordinate a return. RELiON will provide a shipping container for the return of the affected product(s) at no cost to the consumer. A repaired battery with equivalent remaining cycle life will be shipped back immediately.

How to Identify if Your Battery is Part of the Recall

Certain lots of the RELiON InSight Series® 48V lithium-ion battery, Model number 48V030-GC2. The affected serial number ranges are RB48300020210314057- RB48300020210314729, RB48300020210330001- RB48300020210330715, and RB48300020210507012-RB48300020221016550. The serial number of the recalled product can be found on the side of the battery. The intended use includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs), and outdoor utility terrain vehicles (UTVs). The batteries can be utilized as stand-alone units or connected in an approved parallel architecture to increase capacity.

RELiON Battery Serial Number

What Should You Do?

If your battery is affected, please fill out the form on this page in its entirety. A RELiON Representative will contact you regarding next steps.

Have Questions?

Customer support number: 803-324-6644

Customer support email: [email protected]