Recall Summary

Name of product: RELiON InSight Series® 48V 30Ah

Hazard: In certain and rare circumstances the battery can overheat, leading to a potential thermal event and a risk of fire.

Remedy: Repair

Consumers should immediately stop using the RELiON InSight Series® 48V battery if it is included within the recalled serial numbers and contact RELiON Battery to coordinate a return. RELiON will provide a shipping container for the return of the affected product(s) at no cost to the consumer. A repaired battery with equivalent remaining cycle life will be shipped back immediately.

How to Identify if Your Battery is Part of the Recall

Certain lots of the RELiON InSight Series® 48V lithium-ion battery, Model number 48V030-GC2. The affected serial number ranges are RB48300020210314057- RB48300020210314729, RB48300020210330001- RB48300020210330715, and RB48300020210507012-RB48300020221016550. The serial number of the recalled product can be found on the side of the battery. The intended use includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs), and outdoor utility terrain vehicles (UTVs). The batteries can be utilized as stand-alone units or connected in an approved parallel architecture to increase capacity.

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What Should You Do?

If your battery is affected, please fill out the form on this page in its entirety. A RELiON Representative will contact you regarding next steps.

Have Questions?

Customer support number: +31 20 3422100

Customer support email: [email protected]