NOTICE FOR RECALL UNDER U.S. CONSUMER PRODUCT SAFETY COMMISSION
Recall Summary
Name of product: RELiON InSight Series® 48V 30Ah
Hazard: In certain and rare circumstances the battery can overheat, leading to a potential thermal event and a risk of fire.
Remedy: Repair
Consumers should immediately stop using the RELiON InSight Series® 48V battery if it is included within the recalled serial numbers and contact RELiON Battery to coordinate a return. RELiON will provide a shipping container for the return of the affected product(s) at no cost to the consumer. A repaired battery with equivalent remaining cycle life will be shipped back immediately.
How to Identify if Your Battery is Part of the Recall
Certain lots of the RELiON InSight Series® 48V lithium-ion battery, Model number 48V030-GC2. The affected serial number ranges are RB48300020210314057- RB48300020210314729, RB48300020210330001- RB48300020210330715, and RB48300020210507012-RB48300020221016550. The serial number of the recalled product can be found on the side of the battery. The intended use includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs), and outdoor utility terrain vehicles (UTVs). The batteries can be utilized as stand-alone units or connected in an approved parallel architecture to increase capacity.
Have Questions?
Customer support number: 803-324-6644
Customer support email: [email protected]